Safe Betting

62bat Responsible Gaming — Keep the Fun, Lose the Harm

62bat believes betting should be a form of entertainment — not a source of stress or addiction. Use our responsible gaming tools and keep yourself safe.

24/7 Support
18+ Age Restriction
100% Optional
5 Safety Tools

6 Pillars of Responsible Gaming

Tools 62bat provides to keep you safe

⏱️
Betting Time Limit

Set daily or weekly time limits for your sessions. Once the limit is reached, your session will end automatically.

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Deposit Limit

Set a deposit limit — daily, weekly, or monthly — before you start. Spending beyond your budget simply won't be possible.

🛑
Self-Exclusion

You can temporarily or permanently close your account whenever you need to. The decision is entirely yours.

🧘
Break Feature

Take a break of 7 days, 30 days, or longer. Your account will be inaccessible for the duration of the break.

📊
Review Betting History

Review your betting history and win/loss stats. Ask yourself honestly — is your betting still under control?

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Professional Support

If you're feeling addicted, talk to our customer support team. We're here to help you get the right support.

Learn More About Responsible Gaming

Read more about 62bat's responsible gaming policy and commitments.

What is responsible gaming and why does it matter?

Responsible gaming means enjoying betting as a controlled form of entertainment — not as a source of financial stress or mental health problems. At 62bat, we firmly believe gaming is truly enjoyable only when the player stays in full control.

Online betting is growing in popularity across Bangladesh — and so is the risk of addiction. 62bat doesn't want your family or relationships to be affected. That's why we put responsible gaming into real practice, not just on paper.

Research shows that a small proportion of online gaming users develop addiction. For them, we offer multiple tools, support services, and limit-setting options. If you feel your betting is getting out of control, contact us right away.

62bat's Promise: We will never encourage you to play more. Our goal is a long-term, trustworthy relationship — not a single night's profit.

Recognising Problem Gambling

Many people don't realise when betting is becoming a problem. Watch out for the signs below, and reach out to the 62bat support team if any of them apply to you:

Spending more time or money on betting than planned
Feeling the urge to bet more to recover losses
Hiding your betting from family and friends
Feeling restless or irritable when not betting
Borrowing money or dipping into savings to bet
Neglecting work, family, or daily responsibilities
Trouble sleeping due to thoughts about betting
Unable to stop betting even when you want to

If two or more of the above apply to you, don't ignore it — now is the right time to seek help. Remember, asking for help isn't a sign of weakness; it takes real courage.

How to Set Betting Limits

You can easily set your own limits from your account settings on 62bat. Just follow the steps below:

1
Log in to Your Account

Log in to your 62bat account and click on the profile icon.

2
Open Responsible Gaming Settings

Go to the "Responsible Gaming" menu.

3
Choose Your Limit Type

Choose what works for you — deposit limits, session time limits, or loss limits.

4
Set Amount & Duration

Set a limit for any period — daily, weekly, or monthly.

5
Confirm & Save

Once saved, settings take effect immediately. Increasing a limit requires a 24-hour wait — but decreasing one is instant.

Tips: Set limits that won't affect your family's essential expenses at the end of the month. Keep your entertainment budget separate from your everyday budget.

What Is Self-Exclusion and How to Use It

Self-exclusion is a feature where you decide to take a break from betting on 62bat for a set period. During this time, your account will be completely inactive and no promotional messages will be sent to you.

  • Temporary Exclusion: From 7 days up to 6 months.
  • Long-Term Exclusion: 1 year or more.
  • Permanent Exclusion: Request to permanently close your account.

If you attempt to access your account during self-exclusion, the system will automatically block you. The exclusion cannot be lifted before the period ends — that's exactly what makes this feature effective.

To activate self-exclusion, email support@62bat.bet or let us know via live chat.

Minor Protection

62bat is a strictly 18+ platform. We use multiple layers of verification to ensure no minors can access the platform under any circumstances.

  • Date of birth and national ID verification are mandatory at registration.
  • Additional age-verification documents may be requested in suspicious cases.
  • Identity is re-verified at the time of payment.

If you suspect a minor you know is using 62bat, let us know immediately. Parents can also install parental control software on their devices — such as Net Nanny or Circle.

Need Help?

We're always here for you. Reach out anytime with any concerns.

Live Chat
Available 24 hours a day, 7 days a week.
Email
support@62bat.bet
Go to Account

Betting Tips

  • Bet for entertainment only.
  • Don't chase losses by increasing your bets.
  • Stick to a fixed daily budget.
  • Don't bet when you're feeling emotional or stressed.
  • Take regular breaks.
  • Drop the mindset that winning is guaranteed.

Self-Assessment

Answer these quick questions to see how healthy your betting habits really are

1. How much time did you spend betting last week?

2. After a loss, do you feel the urge to bet more to win it back?

3. Has betting ever caused problems with your family?

Responsible Gaming FAQ

Lowering your limit takes effect immediately. However, increasing a limit requires a 24-hour cooling-off period — intentionally designed to prevent impulsive decisions.

Your balance remains completely safe when self-exclusion is active. Once the exclusion period ends — or in the case of permanent exclusion — you can submit a withdrawal request. Our support team will guide you through the entire process.

Mental health support in Bangladesh is available through the National Mental Health Helpline and counselling services at various government hospitals. The 62bat support team can also point you toward the right resources.

Third parties cannot block an account directly due to privacy reasons. However, if the account holder applies for self-exclusion with the support of a family member, we process it promptly. Family members are welcome to contact us for guidance.

Yes. Research shows that tools like deposit limits and self-exclusion significantly reduce problem betting. 62bat's tools are directly linked to the account system, so your settings take real effect — no loopholes.

Date of birth and national ID number are verified at registration. A mandatory KYC process requires government-issued ID verification before your first withdrawal. Suspicious accounts are temporarily suspended and manually reviewed.
Please note: Betting is entirely optional entertainment. 62bat will never pressure you to bet more. The choice to take a break or stop playing at any time is completely yours.
Legal Protection: 62bat adheres to international responsible gaming standards. Our platform is for adults only (18+).
Your wellbeing is our priority: If you feel like you're losing control of your betting, don't hesitate tosupport@62bat.betContact us at

Play safe, have fun — welcome to 62bat!

Join today with all responsible gaming features in place. We're ready to give you the best experience while keeping you safe.

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